Contact information

We’re here to help.

If you have questions about an order, shipping, returns, refunds, or any of our products, please contact the US Babies customer support team.

Customer Support

Email: usbabiesinc@outlook.com
Phone: +1 (786) 738-1025

Our team will make every effort to respond to customer inquiries within 1–2 business days.

Order Support

For questions regarding an existing order, please include your order number and the email address used when placing your order. This will help us locate your order and assist you more quickly.

Returns & Refunds

Before returning any product, please contact us for authorization and return instructions.

Do not send a product back to the address shown on the original shipping package unless specifically instructed by US Babies.

For complete information regarding returns and refunds, please review our Refund & Return Policy.

Shipping Questions

For questions about processing, tracking, or delivery, please include your order number when contacting us.

Additional information is available in our Shipping Policy.

Business Information

US Babies
Online Baby & Family Store
United States

Customer Support: usbabiesinc@outlook.com
Phone: +1 (786) 738-1025

Thank you for choosing US Babies. We’re happy to help with any questions about your shopping experience.